When I Try to Edit with Elementor I Get an 『Internal Server』 Error

When I Try to Edit with Elementor I Get an 『Internal Server』 Error

If you get this error: 「Internal Server Error. The server encountered an internal error or misconfiguration and was unable to complete your request.「, when you try to edit with Elementor, most of the time it is due to a memory issue. When you receive this error message, you can increase the memory limit by following these instructions, but you should preferably contact your hosting company to solve the problem.

How to Fix 404 Page or Page Not Found Error Messages

How to Fix 404 Page or Page Not Found Error Messages

If you are getting a 404 page when you try to navigate to a certain page, or get a 『Page Not Found』 error, this may be caused by a memory issue, an issue with the permalinks or a conflict with another plugin.

Follow these steps:

Check if you can solve this by changing the permalinks in 「Settings > Permalinks」 on your WordPress Dashboard. You should set it to 「Plain」 to troubleshoot.If it does not work, check your memory limit in your system info in 「Elementor > System Info」 and ask your hosting company to raise it to, at least, 128MB by using this guide: https://wordpress.org/support/article/editing-wp-config-php/#increasing-memory-allocated-to-phpSwitch the front-end editor loader method located in the settings of Elementor on your Dashboard via 「Elementor」 > 「Settings」 >」Advanced」.Ask also your hosting company to deactivate ModSecurity temporarily to rule out an issue with a rule set via this firewall. If it is the issue, checking the ModSecurity logs will help your hosting company to solve this.Your host may need to enable zlib.output_compression module which can compress the data and may help with the loading of the editor when servers have limited resources.Finally, you can also deactivate all your plugins besides Elementor and Elementor Pro, and switch to a default WordPress theme such as Twenty Nineteen to troubleshoot. 

If you receive this error message when you try to save a page, please consult this guide.

If you get this error message after activating Elementor Pro, please read this article.

If you still experience this issue after trying the potential solutions mentioned above, please open a support ticket.

Additional Options – Forms

Additional Options – Forms

Form ID – Set a form ID.Custom Messages – Slide the Custom Messages button to customize messages in the form (e.g Success Message, Error Message etc.). 

Note: The Custom Messages are not the standard messages that the server provides. The standard server messages cannot be controlled or customized. These custom messages will rarely ever be seen by the user. The custom messages may occasionally be generated when there is a server conflict that prevents the form from being sent. Please note also that the Custom Messages are fallback messages when the browser does not display its own error.

More Form Options

This page outlines the Form Addtional Options. For other Form options, click one of the links below:

CONTENT

Form FieldsSubmit ButtonActions after submitAdditional Options

STYLE

FormFieldButtonMessages

Why Can』t I Drag The Pro Widgets?

Why Can』t I Drag The Pro Widgets?

As of Elementor Pro v2.9, Elementor Pro widgets are not draggable unless your Elementor license has been activated.

Protecting against piracy without bothering honest users

Like many WordPress companies, Elementor suffers from piracy. Unlicensed use of Elementor Pro not only affects Elementor, but our users as well. It has an impact on support, on developing new features and on other services we provide.

As part of our ongoing fight against piracy, In Pro v2.9 we』ve disabled the option to drag and drop widgets to the page until the license has been activated, which only affects users who have never activated their license on their site. We hope this measure will help us reduce the abuse of Elementor Pro.

If you already activated your license on current sites, you will notice no difference and will be able to edit as usual. You can continue to work normally, as long as you』ve activated Elementor Pro at some point in the past, and it has not been deactivated prior to expiring. So if you』ve updated the plugin even once, everything will be as usual.

We strongly suggest activating your license across all your sites, and keeping websites up to date with new releases. Not just for the amazing new features we keep adding, but also for your own security. The entire activation process takes no more than a few seconds.

FAQ

Q: I』m an agency. Will this affect my clients?

A: No. As long as you made sure to activate each new site you created, your client sites won』t be affected.

Q: What if I have Elementor Pro installed on 100 sites for different clients, but never activated?

A: If you are a pro user, you need to activate your license on each website, to make sure you continue to get updates and to use Pro widgets.

Q: How do I handle development and testing?

A: As mentioned in this guide, when building a website using a local machine, Elementor Pro doesn』t register as an install, meaning you can install Elementor Pro on your local machine or staging site and on your online website at the same time. This works on .local, .dev, and .test, as well as many other staging domains . In this way, you can run staging and development without having to activate a license.

Q: What happens if my subscription expires?

A: If you have an expired subscription, you won』t be able to get support, templates, or updates, but you will still be able to drag in Pro widgets as long as the site is activated and was not deactivated prior to the subscription expiring. However, even though you will be able to drag in the widgets, we strongly recommend you renew your license, in order to get the latest version, security updates, support, amazing templates and more.

Q: Can I edit Pro widgets that are already in place on a page if the site does not an activated license?

A: Yes, if the Pro widget is already in place, and doesn』t need to be dragged, you will still be able to edit the widget. However, you will not be able to use any dynamic feature of that widget unless the license is active.

Templates Menu

Templates Menu

From version 2.4, the Elementor The Templates Menu enables you to add, edit, and organize all of your custom Elementor templates.

Saved Templates

Includes Content, Section, and Global Widgets templates

Learn How To:

Save, Insert, Import, and Export TemplatesUse Global Widgets

Theme Builder

Includes Header, Footer, Single, and Archive templates

Learn How To:

Create HeadersCreate A Single Post TemplateCreate An Archive TemplateCreate A Single Page TemplateCreate FootersCreate a WooCommerce Archive TemplateCreate a WooCommerce Single Product Template

Popups

Includes all Popup templates

Learn How To:

Create Popup Campaigns

Add New

Link to add a new custom template of any type

Categories

Link to manage template categories

Submit Button

Submit Button

Text – Choose the text displayed on the Submit ButtonSize – Set the size of the Submit ButtonColumn Width – Set the width for the buttonAlignment – Set the alignmentIcon – Add an icon from the Font Awesome icon list.Icon Position – Set the icon position Before or After the textIcon Spacing – Set the space between the icon and the text.Button ID – Optionally, assign a unique ID to the button for use in external scripts, if needed.

More Form Options

This page outlines the Form Submit Button options. For other Form options, click one of the links below:

CONTENT

Form FieldsSubmit ButtonActions after submitAdditional Options

STYLE

FormFieldButtonMessages

Some elements disappeared on my live site, how can I solve this?

Some elements disappeared on my live site, how can I solve this?

Generally, when some elements disappeared, this is due to a conflict with a plugin or with some script added via your theme.

This is what you can do to troubleshoot this:

Deactivate your plugins besides Elementor and Elementor Pro. If it solves the issue, reactivate them one by one.Switch to a default WordPress theme such as Twenty Nineeen. It if helps, that means that there is some script added via your theme which is conflicting with the elements.Make sure that you do not have mixed content. For instance, images or icons loaded via HTTP while your website uses the HTTPS protocol. To solve these mixed content issues, please consult this guide. Mixed content can make your pictures and icons disappear.

Note: In Safari, if you are not seeing mouse effects, or you are experiencing the problem of elements disappearing in Safari, this is due to an old jQuery version being used by WordPress. In some cases, viewing Mouse Track effects via Safari might cause a jQuery error which will cause elements to disappear, such as missing carousel arrows, for example. If this happens, you may also see an error which references 「maximum call stack size exceeded」. To resolve the issue, either remove entrance animations from widgets with motion effects and/or remove mouse effects from areas that have both scrolling and mouse effects simultaneously activated.

Share Buttons Widget (Pro)

Share Buttons Widget (Pro)

The Share Buttons Widget adds share buttons to any WordPress page or post. Share Buttons Widget gives you full control over your Share Buttons design & style.

Content

Share Buttons

Click Add Item to add a social networkUnder the Network dropdown > Choose a social networkView: Choose between Icon & text, Icon only, and Text onlyLabel: Show or Hide the LabelSkin: Choose your Social Buttons SkinShape: Choose your Social Buttons ShapeColumns: Choose the number of ColumnsAlignment: Set the Social Buttons AlignmentTarget URL: Sets the Social Buttons URL

Style

Share Buttons

Columns Gap: Set the space between each button』s columnRows Gap: Set the space between each row of buttonsButton Size: Set the size of the buttonsIcon Size: Set the size of the iconsButton Height:Set the height of the buttonsColor: Choose either the Official button color combination or specify a custom color combination, with Primary Color for the background color of the buttons, and Secondary Color for the button text. Custom Colors can be set for both the Normal and Hover states.Typography: Set the typography options for the buttons』 text.

Advanced

Set the Advanced options that are applicable to this widget

Note: If a custom excerpt exists for a post, the Twitter share button will use the custom excerpt as the tweet』s content, followed by the post』s link.

Posts Widget (Pro) vs Archive Posts Widget (Pro)

Posts Widget (Pro) vs Archive Posts Widget (Pro)

How do you know when to use the Posts widget and when to use the Archive Posts widget?

Although similar in that both widgets produce a list or grid layout of posts, the Archive Posts Widget (Pro) and the Posts Widget (Pro) are not interchangeable.

When and Where To Use Each Widget

The Archive Posts widget should only be used on Archive templates, which are created in Templates > Theme Builder > Archive. If you attempt to use it on a normal page or post, it will only display the current post.The Posts Widget  is meant to be used on any Single page or post where you would like to display a group of posts.

Which Posts Will Be Displayed?

The Archive Posts widget does not include a query control function, so you have no control over which posts are shown within the widget itself. All posts that satisfy the Display Conditions of the Archive Template will be shown in this widget.The Posts widget includes a robust method of controlling which posts to show in the grid display, using its query control function.

Why Doesn』t The Excerpt Length Work Consistently in Archive Posts widgets or Posts widgets?

When Elementor displays a post, if it has no excerpt, Elementor automatically generates an excerpt from the post』s content. Both the Archive Posts widget and the Posts widget includes an Excerpt Length option to allow you to control the length of this auto-generated excerpt. In both, however, the excerpt length only applies to posts in which no manual excerpt has been entered. The length specified in the Elementor widget is ignored if a manually-generated excerpt exists for a post.

Portfolio Widget (Pro)

Portfolio Widget (Pro)

The Portfolio Widget allows you to display your posts, pages, and custom post types in an attractive, filterable grid.

Note: The Portfolio widget ONLY works with posts, pages, and custom post types. The Portfolio widget does NOT work with Galleries.

Content

Layout

Columns: Set the number of columns displayed in the widgetPosts count: Set the exact amount of posts to be displayed in the widgetImage size: Set the size of the imagesItem ratio: Set the ratio of the itemsShow title: Choose whether to show or hide the title. The title will display while hovering over the imagesTitle HTML tag: Wrap the title with a tag, either H1…H6, span, div or paragraph

Query

Source: Select the source from which the widget will display the content. Options include posts, pages, custom post types if available, manual selection, current query, and related. Depending upon which source you』ve chosen for the query, you』ll be given options which allow you to filter the results.

Include

Include By: Term or Author, then use Search and Select to choose which ones to useDate: Select from All, Past Day, Past Week, Past Month, Past Quarter, Past Year, Custom (Choose Before or After dates) Order By: Set the order in which the posts will be displayed. Options include: Date, Title, Menu Order, or RandomOrder: DESC (descending) or ASC (ascending)Ignore Sticky Posts: Yes or NoQuery ID: Give your Query a custom unique ID to allow server side filtering

Exclude

Exclude By: Current Post, Manual Selection, Term, or Author, then use Search and Select for Manual,Term, or Author choicesAvoid Duplicates: Yes or No – Choose Yes to avoid displaying duplicate posts on the frontend only. Elementor looks for duplicates at the page level (not at the widget level) given that there cannot be duplicates in a Posts widget.Offset: Use this setting to skip over posts (e.g. 「2」 to skip over 2 posts)Date: All, Past Day, Past Week, Past Month, Past Quarter, Past Year, Custom (Choose Before or After dates)Order By: Date, Title, Menu Order, or RandomOrder: DESC (descending) or ASC (ascending)Ignore Sticky Posts: Yes or NoQuery ID: Give your Query a custom unique ID to allow server side filtering. See the developer docs for more information on how to use this advanced feature.

Filter Bar

Show: Set whether to show or hide the filter bar above the portfolioTaxonomy: Choose the taxonomy from which to display the posts. Options include: Categories, Tags, and any custom post type taxonomies

Style

Items

Item Gap: Set the exact gap between the itemsRows Gap: Set the exact gap between rows of itemsBorder Radius: Set the border radius for the images to control corner roundness

Item overlay

Background Color: Set the background color of the overlay when you hover over the imageColor: Set the post』s Title color. The title appears within the overlay when you hover over the imageTypography: Customize the typography of the Title

Filter bar

Color: Set the color of the Filter Bar textActive Color: Set the color for the Filter Bar』s active textTypography: Customize the typography of the Filter Bar textSpace Between Items: Set the space between the items in the Filter BarFilter Spacing: Set the spacing between the Filter Bar and the images

Advanced

Set the Advanced options that are applicable to this widget

Note: Featured images must be used in your posts for any images to show up in the Portfolio widget.